Contact Us

We'd love to hear from you! Whether you have a question about our fragrances, need help with your order, or just want to say hello — our team is here to help.

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Get in Touch

Email	thewalmek@gmail.com
Phone / WhatsApp	+92 321 3457778
Website	www.thewalmek.store

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Business Hours

Our support team is available:

• Monday to Saturday: 10:00 AM to 8:00 PM (PKT)
• Sunday: Closed

We aim to respond to all emails and messages within 24 to 48 hours on business days.

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Order Related Queries

For faster assistance regarding your order, please have the following ready when you contact us:

• Your Order Number
• The email address used at checkout
• A brief description of your query or issue

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Damaged or Missing Items

If your order arrived damaged or an item is missing, please email us at thewalmek@gmail.com within 24 hours of delivery along with your order number and an unboxing video as evidence.

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Thank you for choosing WalMek. We appreciate your trust and look forward to serving you!